The manager Mary has awful customer service. She doesn't know to talk to people and I think that's not fair. I love pizza hut but the manager Mary needs to be fired!!!!
I placed an online order and the store manager called to inform me of a possible delay with my order. He stated that he would be the one to deliver the order, as he was short-staffed. I feel that he went above and beyond with his courteous nature; he was very kind, professional, knowledgeable and just an all-around great person of leadership! I did NOT catch his name, but his good deed DID NOT go unnoticed. Thank you again!
Almost 2 hours after ordering and still sitting at the restaurant waiting on the one underpaid delivery driver. App says 35 mins but whoever answered the phone assures me "they got me & its been ready awhile" whatever that means. Canceled and reminded why I don't go here anymore and you shouldn't either.
My order arrived nearly 2 hours late, and when I called, I was told that a driver had quit in the middle of their shift. The staff and manager were incredibly kind and made sure I would be getting my order, but perhaps if that $5 delivery fee actually went to the driver this could be an avoidable problem. If corporate reads these, pay your people more.
2 years ago
Preguntas frecuentes Pizza Hut
Como es Pizza Hut calificado?
Pizza Hut has a 3.5 calificaciones con 242 Reseñas.
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The manager Mary has awful customer service. She doesn't know to talk to people and I think that's not fair. I love pizza hut but the manager Mary needs to be fired!!!!
4 months ago0
I placed an online order and the store manager called to inform me of a possible delay with my order. He stated that he would be the one to deliver the order, as he was short-staffed. I feel that he went above and beyond with his courteous nature; he was very kind, professional, knowledgeable and just an all-around great person of leadership! I did NOT catch his name, but his good deed DID NOT go unnoticed. Thank you again!
a year ago0
Almost 2 hours after ordering and still sitting at the restaurant waiting on the one underpaid delivery driver. App says 35 mins but whoever answered the phone assures me "they got me & its been ready awhile" whatever that means. Canceled and reminded why I don't go here anymore and you shouldn't either.
a year ago0
Good pizza they make you wait but it's ok
6 months ago0
My order arrived nearly 2 hours late, and when I called, I was told that a driver had quit in the middle of their shift. The staff and manager were incredibly kind and made sure I would be getting my order, but perhaps if that $5 delivery fee actually went to the driver this could be an avoidable problem. If corporate reads these, pay your people more.
2 years ago